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FAQ's

 

1. What types of property do you offer? 

Our personal properties are single family homes

2. Are the properties furnished like a hotel or motel accommodation? 

Yes, they are turnkey as a fully furnished single family home with all of the amenities

3. How many people can be accommodated at your properties? 

Each property has a complete description of the square footage, number of people that can be accommodated, all of the amenities and pictures to give you an idea of what to expect.

4. Do you offer meals? 

Since our properties are Houses, all of our guests have to provide for themselves. Fully furnished kitchens allow for groceries and the ability to prepare what ever you may desire. We do provide initial grocery shopping for you to have the home partially stocked upon your arrival. Just let us know if you would like this service and we would be happy to provide this service for you.

5. What are the payment requirements for your rentals? 

A 50% deposit is due at booking. The final payment is due 30 days prior to arrival.

6. May I cancel my booking? 

A. In the event of a cancellation, it is necessary to notify owner as soon as possible. Attempts will be made to re-rent your accommodation. If we are successful, your deposit will be refunded based on our ability to re-rent. This agreement shall not be assigned or the premises sublet without written  consent of Landlord.

B.  In the event the property is unable to rent from any non-“acts of God”, the Owner will notify Tenant no less than 45 days and give Tenant(s) complete refunds of any and all monies held by Owner for Tenants dates of stay.

C.  In the event of “acts of God” that are unforeseen by Owner that cause the property listed above to be deemed un-rentable: Owner agrees to refund any and all monies held by Owner on behalf of Tenants stay to Tenant within seven days of act.

7. Are we able to clean the rental to avoid the departure cleaning fee?

Sorry, we only use professional cleaning services to ensure the rental is perfect for our next guest

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